Brick-and-mortar businesses can use virtually all the digital tools online stores do to track and improve the customer experience.
from Eve’s Feed http://feedproxy.google.com/~r/entrepreneur/latest/~3/YA4ru1_tVxw/305691
from
https://evewilki1971.wordpress.com/2018/01/03/lessons-retail-stores-can-learn-from-successful-ecommerce-sites/
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