It’s critical for companies in old-school industries to ditch the ‘we’ve always done things this way’ mindset and begin listening to what consumers want — nay, expect — and that’s a personalized digital experience.
from Eve’s Feed http://feedproxy.google.com/~r/entrepreneur/latest/~3/Gy__rOORBRs/308063
from
https://evewilki1971.wordpress.com/2018/01/29/old-school-industries-require-new-school-customer-experience/
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