External-facing assistants, also called customer service chatbots, are the most common types of enterprise bots.
from Eve’s Feed http://feedproxy.google.com/~r/entrepreneur/latest/~3/IapXwvbYfDY/297707
from
https://evewilki1971.wordpress.com/2017/08/05/chatbots-for-enterprise-customer-service/
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