Try this important move: Reply not to what was said but to what is needed.
from Eve’s Feed http://feedproxy.google.com/~r/entrepreneur/latest/~3/VkDxRS9N_YA/279529
from
https://evewilki1971.wordpress.com/2016/07/30/9-tips-to-writing-emails-under-the-influence-of-anger/
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