You can’t count on lifetime fans unless you’ve seeded your brand image with transparency. Create the kind of open dialogue with customers that fosters loyalty for the long haul.
from Eve’s Feed http://feedproxy.google.com/~r/entrepreneur/latest/~3/SQUffy2XJRY/309396
from
https://evewilki1971.wordpress.com/2018/02/24/to-keep-customers-loyal-trust-that-they-can-handle-the-truth/
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