“Aha” is certainly nice to hear from your customers. But reaching a true, long-term engagement with them: That’s the holy grail.
from Eve’s Feed http://feedproxy.google.com/~r/entrepreneur/latest/~3/4hM-7rqDTAY/306405
from
https://evewilki1971.wordpress.com/2017/12/21/how-to-push-your-customer-success-level-beyond-the-aha-moment/
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