Customer experience is critical. Getting it right is more than just a tech fix, success extends to the very language you use.
from Eve’s Feed http://feedproxy.google.com/~r/entrepreneur/latest/~3/VYP565g0jjc/293994
from
https://evewilki1971.wordpress.com/2017/05/30/4-simple-ways-to-communicate-better-with-your-customers/
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